Core Values
We put our customer’s satisfaction first. The entire organization is based on serving its clients’ need and maintaining an effective customer relations. We are constantly seeking to provide services which fully respond to the expectations of our interlocutors, guaranteeing the highest standards of quality, safety and innovation. The entire organization has adopted an orientation toward the customer by promoting, when requested, a personalization of our services on the basis of specific needs.
All the activities carried out by our organization are designed to offer safe, reliable, professional service which is in line with the expectations of our customers.Processes, responsibilities and procedures are clearly defined in order to ensure that the quality expected corresponds to the quality provided.
Behind our work there are excellence and competence. Every day we learn something new to offer to our customer the best service ever. We are dedicated to developing the skills and the competences of management and employees so that individuals can find personal satisfaction in their work by contributing to the growth of the entire organization.
We aim to build stable and long-lasting relationship with all our interlocutors since we believe that the quality of service provided is enhanced if all actors actively participate in the completion of the mission. A true co-creation of value is our mission.
Certification
RELIABILITY
60 years in the airport handling industry we offer our services to more than 100 airline companies in airports throughout Italy and Europe. Experience is our strong point.
THE TEAM
Network
Gender Gap Report
Strategic Alliance
GH Italia, AeroGround, Goldair Handling, AAS Airline Assistance Switzerland and Aviator have announced the formation of a joint European ground handling network. 
